Hotel Property Management System

All of the services included in the Full Service Manager are included in the Hotel Manager program in addition to specialized services tailored towards starting and running a hotel. Technology has recently made it possible for building owners to cost-effectively convert their property into a unique hotel that will compete alongside some of the major brands. Starting to view your real estate as a business in itself is the key to growing your earnings year after year.

We understand there are a lot of considerations to start a business, especially when you’re entering an industry you have little or no experience in. Our management team will collaborate with you as you develop your business plan and start assessing key considerations. We’ll conduct a study on the market macroeconomics, competitor profiles, cost analysis, tourism trends, regulatory considerations, and other factors that could influence your business. The goal with every client we work with is to set the foundation for a long term relationship, so it’s important that a comprehensive analysis of a project be completed so that everyone is set up for success.

We provide you advanced analytics tools and regular reports on the performance of the project. You’ll be able to see in real time your hotel’s data and the resulting key performance indicators. But it’s not just enough seeing the numbers, it’s important to understand what is driving them. That’s why in our reporting updates with you we’ll present key statistics, financial statements, and outline the strategic and business considerations we’re working on to improve your business. Our deep expertise in both the short term rental and hotel market allows us to present data in a unique way that enables clients to gain insight into not just their performance, but also the future of the accommodations industry.

Creating a website and brand around your new hotel is important to truly competing with the major hotel chains. Viewing this project as a business that needs it’s own identity will differentiate from other places. Designing and launching a website is a great way to publicize the new brand. Digital marketing techniques such as Search Engine Optimization and PPC advertising will be employed to rise through the ranks and become a household name.

Interior Design is a key success driver to any successful short term rental or hotel business and it requires a careful amount of thought and consideration depending on the target market. In general, the biggest challenge that is faced is coming up with designs that stand out from the crowd but still appeal to a large enough customer base. Once we get a better understanding of the space and your target market we’ll form recommendations for your design team or bring in one of our design partners to work on the project. Your design will be an extension of your brand identity and getting it right from the beginning will pave the way for early success.

The exposure your property gets on the major booking platforms is going to drive views and ultimately your occupancy. With multiple units in a building, it’s possible to employ new strategies that leverage the combination of booking platform settings, cutting edge technology, and statistics. It wasn’t that long ago where the accommodations industry was in a state where advanced multi channel distribution wasn’t possible. As the ecosystem around short term rental and hotel platforms continues to evolve faster than the industry itself, the opportunity exists for us to implement new marketing tactics for you that the major hotel chains still haven’t caught up on.

A social media presence is almost always a must have for any customer facing business that intends to build online exposure for itself. When prospective travellers search your hotel brand, they’ll often be interested in seeing your social media profiles. More than just an opportunity to highlight the best attributes of your property, your social media pages communicate what kind of experience people can expect. In the modern world of travel, a great way to build a brand is to associate it online with an experience that people can share with others.

Having the right staff is essential to running a successful business. We’ll recruit, interview, hire and train any staff needed specifically for your new hotel. At Guestable we have high standards for performance and service excellence, and anyone we recruit on your behalf will have to meet our expectations. We have a proven track record of hiring individuals who become passionate about being difference maker. Regardless of the role, we look for an attitude in every staff member that aligns with the brand we will build for you.

Successful partnerships with local companies and organizations offers a large range of benefits for the organization.
We will seek out and build these partnerships for you so your new hotel brand will become well known within the local community. This drives direct bookings via the website we’ll build for you and consistent traveller demand throughout both the high and low season.

We know that online booking platforms can charge commissions that impact your bottom line. As a hotel, it’s not just enough to have a website. You need to be able to accept direct bookings via your website from travellers who have found you organically online and have had good experiences previously staying at your property. Embedding direct bookings and payment processing gateways on your website is a great way to increase your bottom line.

Mapping out the revenues and costs around managing a hotel can be complicated. Guestable can advise you on all of the revenue and cost drivers to help you evaluate if the returns and pace of cash flow match your financial objectives. Guestable leverages its years of guest experience and pricing data to help you determine which revenue and cost considerations will be relevant to you and tailor a plan that meets your financial goals.

At Guestable, we pride ourselves on being able to have complete financial transparency. Guestable has a real-time financial reporting solution to provide a project’s financial snapshot at the touch of a button. You will be able to see all reservations and maintenance costs as they happen. This data will be used to inform a monthly, quarterly, and annual reporting cycle that will inform you about the project’s profitability. You will never have to wonder about how well your project is doing and if you ever have any questions, our finance team is always happy to help.